Terms & Conditions
1. Use of the App
You must be at least 18 years old or have parental consent to use the App.
The App provides an e-commerce platform for purchasing pet products.
You agree not to use the App for any illegal or unauthorized purpose.
2. Account Registration
To access certain features, you may need to register an account.
You are responsible for maintaining the confidentiality of your account details.
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Orders and Payments
All orders are subject to availability and confirmation.
Prices are displayed in [currency] and may include applicable taxes.
Payments must be made via the approved payment methods available on the App.
We reserve the right to refuse or cancel orders due to errors, fraud suspicion, or stock unavailability.
4. Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary based on location.
Shipping fees and estimated delivery times are provided at checkout.
We are not responsible for delays caused by external factors such as courier issues or customs clearance.
5. Returns and Refunds
Returns are accepted within [number] days of purchase, provided the item is unused and in its original packaging.
Refunds will be processed according to our refund policy, which can be found [link to refund policy].
Some items, such as perishable goods, may not be eligible for returns.
6. User Conduct
Users agree not to post or share any harmful, offensive, or misleading content.
Any fraudulent activity or misuse of the App will result in account suspension.
7. Intellectual Property
All content on the App, including logos, images, and text, is our property or licensed to us.
You may not reproduce, distribute, or modify any part of the App without our written consent.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of the App.
Our liability is limited to the amount paid for any product purchased through the App.
9. Changes to These Terms
We reserve the right to modify these Terms at any time. Users will be notified of significant changes.
Continued use of the App after changes are made constitutes acceptance of the revised Terms.